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Mis-sold Unit Trusts by Lloyds

What is a Unit Trust?

A Unit Trust is a type of investment fund which is a very popular investment. Examples of Unit Trusts could be bonds, shares, such as ISA’s or gilts.

It is bought and sold in units that are individually priced and sold to a many different investors to pool their money together to form the overall investment fund. This is managed by a manager of the fund.

The manager of the investment Unit Trust fund regularly checks the performance of the unit trust and attempts to head off any potential financial loss or downturn in the market to keep the bond as profitable as possible for the investors.

How can a Unit Trust be mis-sold?

Unit Trusts can be very risky investments as investments can be affected by financial issues within the market, or even by certain world-wide events.

A Unit Trust can be mis-sold if you were not informed about the potential level of risk loss prior to taking the Unit Trust.

Unit Trusts can be mis-sold if: –

  • You felt pressured by the adviser into taking a Unit Trust investment;
  • The Unit Trust and its investment process was not fully explained to you;
  • Brokerage fees were not explained to you;
  • Your financial circumstances were not discussed and you were not in a position to invest the capital for the unit trust;
  • The Unit Trust investment sounded too good to be true, i.e. you were told that you were guaranteed to increase your unit trust exponentially and you were not warned about the risks or potential pitfalls to the investment.
  • If any of the above apply to you, or Lloyds did not do any of the above when selling a Unit Trust to you, then you could have been mis-sold a Unit Trust investment.

The Lloyds would mis-sell my Unit Trust? Would they, really?!

Unfortunately, it is entirely possible that you could have been mis-sold a Unit Trust by Lloyds, or indeed any financial institution.

There is growing evidence that bank advisers, including Lloyds, often mis-sold investments to its customers.

As with all complaints of mis-sold investments generally, the mis-sale occurs at the point of sale if the investment was not explained fully to you, including terms and conditions including small print, exclusions and risk factors to that investment.

If you in any way concerned at all regarding how Lloyds sold you your Unit Trust, or the above points were not explained to you, then it is likely you will have been mis-sold your Unit Trust and you may wish to make a complaint to that effect.

Can I receive compensation for a mis-sold Unit Trust?

Can I receive compensation for a mi-sold Unit Trust? The answer is yes. As with all investments, if you have cause to complain, you should firstly complain to the lender who sold you the Unit Trust.

You will have a period of up to six months from the date the investment was sold, or three years from the date when you realised that you were mis-sold the Unit Trust to make your complaint.

In the event the adviser of the Unit Trust does not accept it was mis-sold or does not respond within the eight weeks deadline it is given to initially respond to you, then you may refer your complaint to the Financial Ombudsman Service for consideration and potential recompense.

What compensation would I get if it was mis-sold?

The compensation you would get if you were mis-sold a Unit Trust will depend upon a number of factors, including the level of investment you made, the potential or actual loss to you, together with interest on top.

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Mis-sold Unit Trusts by Halifax

What is a Unit Trust?

A Unit Trust is a type of investment fund which is a very popular investment. Examples of Unit Trusts could be bonds, shares, such as ISA’s or gilts.

It is bought and sold in units that are individually priced and sold to a many different investors to pool their money together to form the overall investment fund. This is managed by a manager of the fund.

The manager of the investment Unit Trust fund regularly checks the performance of the unit trust and attempts to head off any potential financial loss or downturn in the market to keep the bond as profitable as possible for the investors.

How can a Unit Trust be mis-sold?

Unit Trusts can be very risky investments as investments can be affected by financial issues within the market, or even by certain world-wide events.

A Unit Trust can be mis-sold if you were not informed about the potential level of risk loss prior to taking the Unit Trust.

Unit Trusts can be mis-sold if: –

  • You felt pressured by the adviser into taking a Unit Trust investment;
  • The Unit Trust and its investment process was not fully explained to you;
  • Brokerage fees were not explained to you;
  • Your financial circumstances were not discussed and you were not in a position to invest the capital for the unit trust;
  • The Unit Trust investment sounded too good to be true, i.e. you were told that you were guaranteed to increase your unit trust exponentially and you were not warned about the risks or potential pitfalls to the investment.
  • If any of the above apply to you, or Halifax did not do any of the above when selling a Unit Trust to you, then you could have been mis-sold a Unit Trust investment.

The Halifax would mis-sell my Unit Trust? Would they, really?!

Unfortunately, it is entirely possible that you could have been mis-sold a Unit Trust by Halifax, or indeed any financial institution.

There is growing evidence that bank advisers, including Halifax, often mis-sold investments to its customers.

As with all complaints of mis-sold investments generally, the mis-sale occurs at the point of sale if the investment was not explained fully to you, including terms and conditions including small print, exclusions and risk factors to that investment.

If you in any way concerned at all regarding how Halifax sold you your Unit Trust, or the above points were not explained to you, then it is likely you will have been mis-sold your Unit Trust and you may wish to make a complaint to that effect.

Can I receive compensation for a mis-sold Unit Trust?

Can I receive compensation for a mi-sold Unit Trust? The answer is yes. As with all investments, if you have cause to complain, you should firstly complain to the lender who sold you the Unit Trust.

You will have a period of up to six months from the date the investment was sold, or three years from the date when you realised that you were mis-sold the Unit Trust to make your complaint.

In the event the adviser of the Unit Trust does not accept it was mis-sold or does not respond within the eight weeks deadline it is given to initially respond to you, then you may refer your complaint to the Financial Ombudsman Service for consideration and potential recompense.

What compensation would I get if it was mis-sold?

The compensation you would get if you were mis-sold a Unit Trust will depend upon a number of factors, including the level of investment you made, the potential or actual loss to you, together with interest on top.

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Mis-sold Unit Trusts by Barclays

What is a Unit Trust?

A Unit Trust is a type of investment fund which is a very popular investment. Examples of Unit Trusts could be bonds, shares, such as ISA’s or gilts.

It is bought and sold in units that are individually priced and sold to a many different investors to pool their money together to form the overall investment fund. This is managed by a manager of the fund.

The manager of the investment Unit Trust fund regularly checks the performance of the unit trust and attempts to head off any potential financial loss or downturn in the market to keep the bond as profitable as possible for the investors.

How can a Unit Trust be mis-sold?

Unit Trusts can be very risky investments as investments can be affected by financial issues within the market, or even by certain world-wide events.

A Unit Trust can be mis-sold if you were not informed about the potential level of risk loss prior to taking the Unit Trust.

Unit Trusts can be mis-sold if: –

  • You felt pressured by the adviser into taking a Unit Trust investment;
  • The Unit Trust and its investment process was not fully explained to you;
  • Brokerage fees were not explained to you;
  • Your financial circumstances were not discussed and you were not in a position to invest the capital for the unit trust;
  • The Unit Trust investment sounded too good to be true, i.e. you were told that you were guaranteed to increase your unit trust exponentially and you were not warned about the risks or potential pitfalls to the investment.
  • If any of the above apply to you, or Barclays did not do any of the above when selling a Unit Trust to you, then you could have been mis-sold a Unit Trust investment.

The Barclays would mis-sell my Unit Trust? Would they, really?!

Unfortunately, it is entirely possible that you could have been mis-sold a Unit Trust by Barclays, or indeed any financial institution.

There is growing evidence that bank advisers, including Barclays, often mis-sold investments to its customers.

As with all complaints of mis-sold investments generally, the mis-sale occurs at the point of sale if the investment was not explained fully to you, including terms and conditions including small print, exclusions and risk factors to that investment.

If you in any way concerned at all regarding how Barclays sold you your Unit Trust, or the above points were not explained to you, then it is likely you will have been mis-sold your Unit Trust and you may wish to make a complaint to that effect.

Can I receive compensation for a mis-sold Unit Trust?

Can I receive compensation for a mi-sold Unit Trust? The answer is yes. As with all investments, if you have cause to complain, you should firstly complain to the lender who sold you the Unit Trust.

You will have a period of up to six months from the date the investment was sold, or three years from the date when you realised that you were mis-sold the Unit Trust to make your complaint.

In the event the adviser of the Unit Trust does not accept it was mis-sold or does not respond within the eight weeks deadline it is given to initially respond to you, then you may refer your complaint to the Financial Ombudsman Service for consideration and potential recompense.

What compensation would I get if it was mis-sold?

The compensation you would get if you were mis-sold a Unit Trust will depend upon a number of factors, including the level of investment you made, the potential or actual loss to you, together with interest on top.

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Mis-sold Investments by Nationwide

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Nationwide without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Nationwide.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Nationwide Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Nationwide and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Nationwide or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Nationwide, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Nationwide’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

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Mis-sold Investments by Bank Of Scotland

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Bank Of Scotland without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Bank Of Scotland.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Bank Of Scotland Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Bank Of Scotland and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Bank Of Scotland or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Bank Of Scotland, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Bank Of Scotland’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

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Mis-sold Investments by Ulster Bank

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Ulster Bank without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Ulster Bank.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Ulster Bank Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Ulster Bank and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Ulster Bank or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Ulster Bank, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Ulster Bank’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Clydesdale Bank

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Clydesdale Bank without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Clydesdale Bank.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Clydesdale Bank Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Clydesdale Bank and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Clydesdale Bank or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Clydesdale Bank, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Clydesdale Bank’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Yorkshire Building Society

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Yorkshire Building Society without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Yorkshire Building Society.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Yorkshire Building Society Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Yorkshire Building Society and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Yorkshire Building Society or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Yorkshire Building Society, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Yorkshire Building Society’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Co-operative Bank

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Co-operative Bank without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Co-operative Bank.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Co-operative Bank Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Co-operative Bank and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Co-operative Bank or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Co-operative Bank, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Co-operative Bank’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

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Mis-sold Investments by Santander

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Santander without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Santander.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Santander Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Santander and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Santander or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Santander, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Santander’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +