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Mis-sold Investments by HSBC

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by HSBC without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by HSBC.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my HSBC Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by HSBC and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to HSBC or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from HSBC, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of HSBC’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by RBS

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by RBS without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by RBS.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my RBS Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by RBS and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to RBS or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from RBS, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of RBS’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Natwest

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Natwest without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Natwest.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Natwest Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Natwest and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Natwest or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Natwest, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Natwest’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Lloyds

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Lloyds without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Lloyds.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Lloyds Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Lloyds and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Lloyds or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Lloyds, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Lloyds’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Halifax

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Halifax without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Halifax.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Halifax Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Halifax and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Halifax or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Halifax, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Halifax’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-sold Investments by Barclays

What is a Mis-sold Investment?

Any investment that has been sold to you that was inappropriate or unsuitable for you, based upon your circumstances and needs, will be defined as having been mis-sold.

If the seller of the investment does not take into account your personal circumstances, needs and future needs, or did not explain the investment fully, then they will not have properly sold the product to you.

For example, if you were sold an investment by Barclays without the adviser advising you fully about the investment, the risk type or asked you questions about what investment you were seeking and for what purpose, then you are likely to have been mis-sold an investment by Barclays.

How do I know if an Investment I have, or had, was Mis-sold?

For an investment to have been mis-sold, you do not necessarily have to show that you have lost out financially.

That is not to say that you can complain just because an investment performed badly, especially if you were advised of the risks beforehand.

The main aspect of mis-sale of an investment will be down to the actual discussions and advice given at the point of sale. 

For an investment to have been sold in the proper way, you would expect the adviser/seller to have done the following: –

  • Discussed your needs and requirements fully to assess what a suitable investment for you would be;
  • Advised you fully about the potential risks of the particular investment;
  • Advised you of other options, with varying levels of risks for similar, or different investments available to you;
  • The terms and conditions are explained fully to you including any small print or exclusions.

If Halifax, or any other investment adviser did not do this, then you are likely to have been mis-sold the investment.

Can I make a Claims if I was Mis-sold an Investment?

If you believe you were mis-sold an investment, then you can make a complaint to the lender who you believe mis-sold your investment to you, in the first instance. 

If you can, it is always helpful to provide evidence to show that: –

  • The investment was not suited to you or your needs/or attitude towards risk;
  • You were not advised how your money would be invested;
  • Your attitude to risk was not taken into account or you were not told about the level of risk involved with that investment.

When providing your evidence to the lender, you should stick to the facts and provide any written evidence that you can. It is also worth mentioning that when making your complaint, you should try to be as clear as possible.

I was Worried when my Investment was High-risk?

At the time you were advised about the investment, the risk to that investment should have been discussed fully with you. 

You should have been advised that as well as the prospect of the investment doing very well, that it could also go the other way and leave you at serious risk of losing out financially on your investment. If it sounded too good to be true, then unfortunately, it is likely to have been the case.

How do I know if my Barclays Investment was Mis-sold?

If your Halifax adviser did not: –

  • Discuss your needs and requirements fully;
  • Inform you about the potential risks or exclusions to the investment;
  • Factor in your pre-existing medical conditions or simply did not discuss them with you;
  • Inform you about any commissions to any third parties on the investment;
  • If you felt pressured into buying the investment;

Then you were likely to have been mis-sold the investment by Barclays and you will have cause to make a complaint against them.

Can I make a Claim Myself?

You can of course make a claim yourself to Barclays or any other lender who you believe may have mis-sold your investment to you. 

You should refer to the lenders complaints process which should be contained on their website, or you can request their complaints process in writing. The lender will then have a period of up to eight weeks to provide you with their initial response to your complaint. 

If you have not received a response within eight weeks from Barclays, or they respond stating they do not believe the investment was mis-sold, or you are in anyway unhappy with the response you received from them, then you may refer your complaint to the Financial Ombudsman Service. 

If you have cause to refer your complaint to the Financial Ombudsman Service, you will need to do so within six months of Barclays’ final response letter to you, or within three years of you becoming aware that your investment was not suitable or had been mis-sold to you.

If you do not feel confident making the claim yourself or if you feel it is too much for you to deal with yourself, then we would be delighted to assist you with any complaint you may have for a mis-sold investment. 

We can make enquiries on your behalf under our no win, no fee arrangement. In the event we are successful recovering financial compensation on your behalf, we will charge 24% inclusive of VAT of any compensation you receive.

READ MORE +

Mis-selling and bad Financial advice by Nationwide

What is Financial Mis-selling?

 

The legal definition of a financial mis-sale, is a financial wrongdoing by a bank or lender to its customers. We have seen this in the form of the latest PPI mis-sale scandals which recently came to an end in August 2019, with pension mis-sales and various other bank complaints where customers have lost out financially. In some cases, the financial mis-sale can be so great, it has had knock-on effects for the customer(s) and it can, in some circumstances, cause them to lose their homes and/or businesses.

 

Nationwide has seen its fair share of financial mis-sale complaints against it. In particular, in relation to the previous PPI scandals and with bank complaints of various natures.

 

What is bad Financial Advice?

 

Bad financial advice is any advice you received that leads to you suffering some form of financial/monetary loss or expected financial loss either due to that poor advice or insufficient options. 

 

For example, you would expect a good financial adviser to shop around the whole of the market for the right financial products for you. This is vital to be able to provide you with the best possible option for your particular individual circumstances, including any dependents/loved-one’s you may also be providing for.

 

You cannot claim compensation, just because a financial investment performed badly unless of course you were sold it saying there was no risk or that it would never perform badly.

How do I know if I had bad Financial Advice?

 

As a general rule, any financial advice you received should be by an adviser who is registered with the Financial Conduct Authority (FCA). It would also be prudent to ask the financial adviser about their qualifications and their statement of professional standing (SPS).

 

This will ensure that they have the right practice standards and you will get better protection if the advice is incorrect or you are not happy with their advice/service, as you will be able to refer your complaint to the Financial Ombudsman Service (FOS) for a review and potentially receive compensation from them.

 

In the event you received advice from a financial adviser who was not registered with the FCA, it is still possible to refer your matter to the FCA to review or in case of mis-sale the Financial Ombudsman.

 

When receiving advice from a financial adviser, you would expect them to provide you with advice that: –

  • Takes into account your particular financial needs, together with that of any dependent you provide for;
  • Recommends products (i.e. savings, pensions, investments etc) that are affordable to you;
  • Takes into account your short or long-term commitments and/or requirements;
  • The advice is suitable and you are happy with the level of risk, for example, with an investment risk;
  • Takes into account whether you pay tax and/or advises you as to the potential tax liability to you and to any of your dependents.

If the adviser does not take into account the above when advising you, or they only offer you a restricted product, i.e. only a product or investment that they themselves sell, then you are likely to have received poor/bad financial advice.

 

For you to make a claim for financial mis-sale from Nationwide, you do not necessarily have to have lost money. It may simply be that the product sold to you was not the right product, such as a riskier investment. 

 

What Should I do if I am Unhappy with the Advice I had from Nationwide?

 

If you feel that  did not: –

  • Provide full advice or options to you about the product;
  • The product did not suit your needs;
  • You were not advised about any potential commissions the adviser would receive from other lenders for the product;
  • You incurred financial fees/penalties due to the advice that you received;
  • Halifax did not provide you with the option to look elsewhere at other similar financial products;
  • You felt pressured into buying the product;
  • You were not told of any risks/exclusions to the financial product that you took; 
  • Nobody explained the terms and conditions fully to you;
  • You were not asked if you had other similar products already in place;

Then you are likely to have received bad advice from the firm and you should get that advice checked.

 

Have you Experienced any Mis-selling or bad Financial Advice by Nationwide?

 

You cannot complain to Nationwide if an investment does not make as much money as you wanted or hoped for, but you can if you were unhappy with its sale or if you believe you were mislead.

 

However, if you lost money due to the bad advice, or the advice you received was misleading, confusing or just wrong, then you should, in the first place, complain to them and request a review of the advice/product that you received.

 

Can I claim Compensation if I was Mis-sold a Financial Product?

 

If you believe the firm has mis-sold a financial product to you then you should firstly complain to Nationwide and it is advisable to do this in writing. This way you have a record of correspondence and you should retain that correspondence for future reference. 

 

If they believe their advice or product was unsuitable for you, they may offer some form of compensation to you, where possible. 

 

If they are unable to or do not want to address the mis-sale, you may refer your complaint to the Financial Ombudsman to adjudicate further on whether there was a mis-sale and what financial compensation is owing to you.

 

What Happens if Nationwide says they Didn’t Mis-sell?

If they says they didn’t mis-sell the financial product to you, then you may refer your complaint to the Financial Ombudsman to review the advice further on your behalf. In the event the Financial Ombudsman finds that the advice you received from Nationwide was not as it should have been, you may receive financial compensation for loss or anticipated loss of regarding that product.

 

Can I use the Financial Ombudsman if I am Unhappy with the firms Decision?

 

The Financial Ombudsman is a free, independent service available to customers who believe they have received incorrect financial advice and if you believe that they did not give you good advice regarding your financial products, then a referral to the Financial Ombudsman may. 

 

The firm will have a set time, usually around eight weeks, to respond to you about your particular complaint.  If you are not happy with the response you received, or you have not received a response within eight weeks, you may simply refer your complaint to the Financial Ombudsman. 

 

You are able to refer your complaint to the Financial Ombudsman free yourself should you choose to and they provide a website and further advice and information to assist you with that process, should you need it.

 

It is vital that you contact the Financial Ombudsman within six months of receiving your final response from Nationwide, or six months from the eight weeks that you didn’t hear from the firm. This is because the Financial Ombudsman may not be able to deal with your potential claim after that time frame. 

 

I’m not Confident Taking on Nationwide. What are my Options?

 

If you do not feel confident making a complaint to the firm direct or seeing through a complaint against them, then you may contact a claims management company (CMC) to assist you. The claims management company should be registered with the Financial Conduct Authority (FCA) and follow their rules of conduct and regulations. 

 

Each claims company that is registered with the FCA will have a unique reference/code which can be used by you to check that they are certified and regulated. Ours is contained at the bottom of our website.

 

Should you wish to make a financial complaint against Nationwide, we would be delighted to assist you and guide you through the process. We undertake all our work on a no win, no fee basis. In the event we are successful in obtaining a refund/compensation on your behalf, our fees are 24% including VAT (or 20% plus VAT) of any compensation received and there are no hidden charges!

 

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Mis-selling and bad Financial advice by Bank Of Scotland

What is Financial Mis-selling?

 

The legal definition of a financial mis-sale, is a financial wrongdoing by a bank or lender to its customers. We have seen this in the form of the latest PPI mis-sale scandals which recently came to an end in August 2019, with pension mis-sales and various other bank complaints where customers have lost out financially. In some cases, the financial mis-sale can be so great, it has had knock-on effects for the customer(s) and it can, in some circumstances, cause them to lose their homes and/or businesses.

 

Bank Of Scotland has seen its fair share of financial mis-sale complaints against it. In particular, in relation to the previous PPI scandals and with bank complaints of various natures.

 

What is bad Financial Advice?

 

Bad financial advice is any advice you received that leads to you suffering some form of financial/monetary loss or expected financial loss either due to that poor advice or insufficient options. 

 

For example, you would expect a good financial adviser to shop around the whole of the market for the right financial products for you. This is vital to be able to provide you with the best possible option for your particular individual circumstances, including any dependents/loved-one’s you may also be providing for.

 

You cannot claim compensation, just because a financial investment performed badly unless of course you were sold it saying there was no risk or that it would never perform badly.

How do I know if I had bad Financial Advice?

 

As a general rule, any financial advice you received should be by an adviser who is registered with the Financial Conduct Authority (FCA). It would also be prudent to ask the financial adviser about their qualifications and their statement of professional standing (SPS).

 

This will ensure that they have the right practice standards and you will get better protection if the advice is incorrect or you are not happy with their advice/service, as you will be able to refer your complaint to the Financial Ombudsman Service (FOS) for a review and potentially receive compensation from them.

 

In the event you received advice from a financial adviser who was not registered with the FCA, it is still possible to refer your matter to the FCA to review or in case of mis-sale the Financial Ombudsman.

 

When receiving advice from a financial adviser, you would expect them to provide you with advice that: –

  • Takes into account your particular financial needs, together with that of any dependent you provide for;
  • Recommends products (i.e. savings, pensions, investments etc) that are affordable to you;
  • Takes into account your short or long-term commitments and/or requirements;
  • The advice is suitable and you are happy with the level of risk, for example, with an investment risk;
  • Takes into account whether you pay tax and/or advises you as to the potential tax liability to you and to any of your dependents.

If the adviser does not take into account the above when advising you, or they only offer you a restricted product, i.e. only a product or investment that they themselves sell, then you are likely to have received poor/bad financial advice.

 

For you to make a claim for financial mis-sale from Bank Of Scotland, you do not necessarily have to have lost money. It may simply be that the product sold to you was not the right product, such as a riskier investment. 

 

What Should I do if I am Unhappy with the Advice I had from Bank Of Scotland?

 

If you feel that  did not: –

  • Provide full advice or options to you about the product;
  • The product did not suit your needs;
  • You were not advised about any potential commissions the adviser would receive from other lenders for the product;
  • You incurred financial fees/penalties due to the advice that you received;
  • Halifax did not provide you with the option to look elsewhere at other similar financial products;
  • You felt pressured into buying the product;
  • You were not told of any risks/exclusions to the financial product that you took; 
  • Nobody explained the terms and conditions fully to you;
  • You were not asked if you had other similar products already in place;

Then you are likely to have received bad advice from the firm and you should get that advice checked.

 

Have you Experienced any Mis-selling or bad Financial Advice by Bank Of Scotland?

 

You cannot complain to Bank Of Scotland if an investment does not make as much money as you wanted or hoped for, but you can if you were unhappy with its sale or if you believe you were mislead.

 

However, if you lost money due to the bad advice, or the advice you received was misleading, confusing or just wrong, then you should, in the first place, complain to them and request a review of the advice/product that you received.

 

Can I claim Compensation if I was Mis-sold a Financial Product?

 

If you believe the firm has mis-sold a financial product to you then you should firstly complain to Bank Of Scotland and it is advisable to do this in writing. This way you have a record of correspondence and you should retain that correspondence for future reference. 

 

If they believe their advice or product was unsuitable for you, they may offer some form of compensation to you, where possible. 

 

If they are unable to or do not want to address the mis-sale, you may refer your complaint to the Financial Ombudsman to adjudicate further on whether there was a mis-sale and what financial compensation is owing to you.

 

What Happens if Bank Of Scotland says they Didn’t Mis-sell?

If they says they didn’t mis-sell the financial product to you, then you may refer your complaint to the Financial Ombudsman to review the advice further on your behalf. In the event the Financial Ombudsman finds that the advice you received from Bank Of Scotland was not as it should have been, you may receive financial compensation for loss or anticipated loss of regarding that product.

 

Can I use the Financial Ombudsman if I am Unhappy with the firms Decision?

 

The Financial Ombudsman is a free, independent service available to customers who believe they have received incorrect financial advice and if you believe that they did not give you good advice regarding your financial products, then a referral to the Financial Ombudsman may. 

 

The firm will have a set time, usually around eight weeks, to respond to you about your particular complaint.  If you are not happy with the response you received, or you have not received a response within eight weeks, you may simply refer your complaint to the Financial Ombudsman. 

 

You are able to refer your complaint to the Financial Ombudsman free yourself should you choose to and they provide a website and further advice and information to assist you with that process, should you need it.

 

It is vital that you contact the Financial Ombudsman within six months of receiving your final response from Bank Of Scotland, or six months from the eight weeks that you didn’t hear from the firm. This is because the Financial Ombudsman may not be able to deal with your potential claim after that time frame. 

 

I’m not Confident Taking on Bank Of Scotland. What are my Options?

 

If you do not feel confident making a complaint to the firm direct or seeing through a complaint against them, then you may contact a claims management company (CMC) to assist you. The claims management company should be registered with the Financial Conduct Authority (FCA) and follow their rules of conduct and regulations. 

 

Each claims company that is registered with the FCA will have a unique reference/code which can be used by you to check that they are certified and regulated. Ours is contained at the bottom of our website.

 

Should you wish to make a financial complaint against Bank Of Scotland, we would be delighted to assist you and guide you through the process. We undertake all our work on a no win, no fee basis. In the event we are successful in obtaining a refund/compensation on your behalf, our fees are 24% including VAT (or 20% plus VAT) of any compensation received and there are no hidden charges!

 

READ MORE +

Mis-selling and bad Financial advice by Ulster Bank

What is Financial Mis-selling?

 

The legal definition of a financial mis-sale, is a financial wrongdoing by a bank or lender to its customers. We have seen this in the form of the latest PPI mis-sale scandals which recently came to an end in August 2019, with pension mis-sales and various other bank complaints where customers have lost out financially. In some cases, the financial mis-sale can be so great, it has had knock-on effects for the customer(s) and it can, in some circumstances, cause them to lose their homes and/or businesses.

 

Ulster Bank has seen its fair share of financial mis-sale complaints against it. In particular, in relation to the previous PPI scandals and with bank complaints of various natures.

 

What is bad Financial Advice?

 

Bad financial advice is any advice you received that leads to you suffering some form of financial/monetary loss or expected financial loss either due to that poor advice or insufficient options. 

 

For example, you would expect a good financial adviser to shop around the whole of the market for the right financial products for you. This is vital to be able to provide you with the best possible option for your particular individual circumstances, including any dependents/loved-one’s you may also be providing for.

 

You cannot claim compensation, just because a financial investment performed badly unless of course you were sold it saying there was no risk or that it would never perform badly.

How do I know if I had bad Financial Advice?

 

As a general rule, any financial advice you received should be by an adviser who is registered with the Financial Conduct Authority (FCA). It would also be prudent to ask the financial adviser about their qualifications and their statement of professional standing (SPS).

 

This will ensure that they have the right practice standards and you will get better protection if the advice is incorrect or you are not happy with their advice/service, as you will be able to refer your complaint to the Financial Ombudsman Service (FOS) for a review and potentially receive compensation from them.

 

In the event you received advice from a financial adviser who was not registered with the FCA, it is still possible to refer your matter to the FCA to review or in case of mis-sale the Financial Ombudsman.

 

When receiving advice from a financial adviser, you would expect them to provide you with advice that: –

  • Takes into account your particular financial needs, together with that of any dependent you provide for;
  • Recommends products (i.e. savings, pensions, investments etc) that are affordable to you;
  • Takes into account your short or long-term commitments and/or requirements;
  • The advice is suitable and you are happy with the level of risk, for example, with an investment risk;
  • Takes into account whether you pay tax and/or advises you as to the potential tax liability to you and to any of your dependents.

If the adviser does not take into account the above when advising you, or they only offer you a restricted product, i.e. only a product or investment that they themselves sell, then you are likely to have received poor/bad financial advice.

 

For you to make a claim for financial mis-sale from Ulster Bank, you do not necessarily have to have lost money. It may simply be that the product sold to you was not the right product, such as a riskier investment. 

 

What Should I do if I am Unhappy with the Advice I had from Ulster Bank?

 

If you feel that  did not: –

  • Provide full advice or options to you about the product;
  • The product did not suit your needs;
  • You were not advised about any potential commissions the adviser would receive from other lenders for the product;
  • You incurred financial fees/penalties due to the advice that you received;
  • Halifax did not provide you with the option to look elsewhere at other similar financial products;
  • You felt pressured into buying the product;
  • You were not told of any risks/exclusions to the financial product that you took; 
  • Nobody explained the terms and conditions fully to you;
  • You were not asked if you had other similar products already in place;

Then you are likely to have received bad advice from the firm and you should get that advice checked.

 

Have you Experienced any Mis-selling or bad Financial Advice by Ulster Bank?

 

You cannot complain to Ulster Bank if an investment does not make as much money as you wanted or hoped for, but you can if you were unhappy with its sale or if you believe you were mislead.

 

However, if you lost money due to the bad advice, or the advice you received was misleading, confusing or just wrong, then you should, in the first place, complain to them and request a review of the advice/product that you received.

 

Can I claim Compensation if I was Mis-sold a Financial Product?

 

If you believe the firm has mis-sold a financial product to you then you should firstly complain to Ulster Bank and it is advisable to do this in writing. This way you have a record of correspondence and you should retain that correspondence for future reference. 

 

If they believe their advice or product was unsuitable for you, they may offer some form of compensation to you, where possible. 

 

If they are unable to or do not want to address the mis-sale, you may refer your complaint to the Financial Ombudsman to adjudicate further on whether there was a mis-sale and what financial compensation is owing to you.

 

What Happens if Ulster Bank says they Didn’t Mis-sell?

If they says they didn’t mis-sell the financial product to you, then you may refer your complaint to the Financial Ombudsman to review the advice further on your behalf. In the event the Financial Ombudsman finds that the advice you received from Ulster Bank was not as it should have been, you may receive financial compensation for loss or anticipated loss of regarding that product.

 

Can I use the Financial Ombudsman if I am Unhappy with the firms Decision?

 

The Financial Ombudsman is a free, independent service available to customers who believe they have received incorrect financial advice and if you believe that they did not give you good advice regarding your financial products, then a referral to the Financial Ombudsman may. 

 

The firm will have a set time, usually around eight weeks, to respond to you about your particular complaint.  If you are not happy with the response you received, or you have not received a response within eight weeks, you may simply refer your complaint to the Financial Ombudsman. 

 

You are able to refer your complaint to the Financial Ombudsman free yourself should you choose to and they provide a website and further advice and information to assist you with that process, should you need it.

 

It is vital that you contact the Financial Ombudsman within six months of receiving your final response from Ulster Bank, or six months from the eight weeks that you didn’t hear from the firm. This is because the Financial Ombudsman may not be able to deal with your potential claim after that time frame. 

 

I’m not Confident Taking on Ulster Bank. What are my Options?

 

If you do not feel confident making a complaint to the firm direct or seeing through a complaint against them, then you may contact a claims management company (CMC) to assist you. The claims management company should be registered with the Financial Conduct Authority (FCA) and follow their rules of conduct and regulations. 

 

Each claims company that is registered with the FCA will have a unique reference/code which can be used by you to check that they are certified and regulated. Ours is contained at the bottom of our website.

 

Should you wish to make a financial complaint against Ulster Bank, we would be delighted to assist you and guide you through the process. We undertake all our work on a no win, no fee basis. In the event we are successful in obtaining a refund/compensation on your behalf, our fees are 24% including VAT (or 20% plus VAT) of any compensation received and there are no hidden charges!

 

READ MORE +

Mis-selling and bad Financial advice by Clydesdale Bank

What is Financial Mis-selling?

 

The legal definition of a financial mis-sale, is a financial wrongdoing by a bank or lender to its customers. We have seen this in the form of the latest PPI mis-sale scandals which recently came to an end in August 2019, with pension mis-sales and various other bank complaints where customers have lost out financially. In some cases, the financial mis-sale can be so great, it has had knock-on effects for the customer(s) and it can, in some circumstances, cause them to lose their homes and/or businesses.

 

Clydesdale Bank has seen its fair share of financial mis-sale complaints against it. In particular, in relation to the previous PPI scandals and with bank complaints of various natures.

 

What is bad Financial Advice?

 

Bad financial advice is any advice you received that leads to you suffering some form of financial/monetary loss or expected financial loss either due to that poor advice or insufficient options. 

 

For example, you would expect a good financial adviser to shop around the whole of the market for the right financial products for you. This is vital to be able to provide you with the best possible option for your particular individual circumstances, including any dependents/loved-one’s you may also be providing for.

 

You cannot claim compensation, just because a financial investment performed badly unless of course you were sold it saying there was no risk or that it would never perform badly.

How do I know if I had bad Financial Advice?

 

As a general rule, any financial advice you received should be by an adviser who is registered with the Financial Conduct Authority (FCA). It would also be prudent to ask the financial adviser about their qualifications and their statement of professional standing (SPS).

 

This will ensure that they have the right practice standards and you will get better protection if the advice is incorrect or you are not happy with their advice/service, as you will be able to refer your complaint to the Financial Ombudsman Service (FOS) for a review and potentially receive compensation from them.

 

In the event you received advice from a financial adviser who was not registered with the FCA, it is still possible to refer your matter to the FCA to review or in case of mis-sale the Financial Ombudsman.

 

When receiving advice from a financial adviser, you would expect them to provide you with advice that: –

  • Takes into account your particular financial needs, together with that of any dependent you provide for;
  • Recommends products (i.e. savings, pensions, investments etc) that are affordable to you;
  • Takes into account your short or long-term commitments and/or requirements;
  • The advice is suitable and you are happy with the level of risk, for example, with an investment risk;
  • Takes into account whether you pay tax and/or advises you as to the potential tax liability to you and to any of your dependents.

If the adviser does not take into account the above when advising you, or they only offer you a restricted product, i.e. only a product or investment that they themselves sell, then you are likely to have received poor/bad financial advice.

 

For you to make a claim for financial mis-sale from Clydesdale Bank, you do not necessarily have to have lost money. It may simply be that the product sold to you was not the right product, such as a riskier investment. 

 

What Should I do if I am Unhappy with the Advice I had from Clydesdale Bank?

 

If you feel that  did not: –

  • Provide full advice or options to you about the product;
  • The product did not suit your needs;
  • You were not advised about any potential commissions the adviser would receive from other lenders for the product;
  • You incurred financial fees/penalties due to the advice that you received;
  • Halifax did not provide you with the option to look elsewhere at other similar financial products;
  • You felt pressured into buying the product;
  • You were not told of any risks/exclusions to the financial product that you took; 
  • Nobody explained the terms and conditions fully to you;
  • You were not asked if you had other similar products already in place;

Then you are likely to have received bad advice from the firm and you should get that advice checked.

 

Have you Experienced any Mis-selling or bad Financial Advice by Clydesdale Bank?

 

You cannot complain to Clydesdale Bank if an investment does not make as much money as you wanted or hoped for, but you can if you were unhappy with its sale or if you believe you were mislead.

 

However, if you lost money due to the bad advice, or the advice you received was misleading, confusing or just wrong, then you should, in the first place, complain to them and request a review of the advice/product that you received.

 

Can I claim Compensation if I was Mis-sold a Financial Product?

 

If you believe the firm has mis-sold a financial product to you then you should firstly complain to Clydesdale Bank and it is advisable to do this in writing. This way you have a record of correspondence and you should retain that correspondence for future reference. 

 

If they believe their advice or product was unsuitable for you, they may offer some form of compensation to you, where possible. 

 

If they are unable to or do not want to address the mis-sale, you may refer your complaint to the Financial Ombudsman to adjudicate further on whether there was a mis-sale and what financial compensation is owing to you.

 

What Happens if Clydesdale Bank says they Didn’t Mis-sell?

If they says they didn’t mis-sell the financial product to you, then you may refer your complaint to the Financial Ombudsman to review the advice further on your behalf. In the event the Financial Ombudsman finds that the advice you received from Clydesdale Bank was not as it should have been, you may receive financial compensation for loss or anticipated loss of regarding that product.

 

Can I use the Financial Ombudsman if I am Unhappy with the firms Decision?

 

The Financial Ombudsman is a free, independent service available to customers who believe they have received incorrect financial advice and if you believe that they did not give you good advice regarding your financial products, then a referral to the Financial Ombudsman may. 

 

The firm will have a set time, usually around eight weeks, to respond to you about your particular complaint.  If you are not happy with the response you received, or you have not received a response within eight weeks, you may simply refer your complaint to the Financial Ombudsman. 

 

You are able to refer your complaint to the Financial Ombudsman free yourself should you choose to and they provide a website and further advice and information to assist you with that process, should you need it.

 

It is vital that you contact the Financial Ombudsman within six months of receiving your final response from Clydesdale Bank, or six months from the eight weeks that you didn’t hear from the firm. This is because the Financial Ombudsman may not be able to deal with your potential claim after that time frame. 

 

I’m not Confident Taking on Clydesdale Bank. What are my Options?

 

If you do not feel confident making a complaint to the firm direct or seeing through a complaint against them, then you may contact a claims management company (CMC) to assist you. The claims management company should be registered with the Financial Conduct Authority (FCA) and follow their rules of conduct and regulations. 

 

Each claims company that is registered with the FCA will have a unique reference/code which can be used by you to check that they are certified and regulated. Ours is contained at the bottom of our website.

 

Should you wish to make a financial complaint against Clydesdale Bank, we would be delighted to assist you and guide you through the process. We undertake all our work on a no win, no fee basis. In the event we are successful in obtaining a refund/compensation on your behalf, our fees are 24% including VAT (or 20% plus VAT) of any compensation received and there are no hidden charges!

 

READ MORE +